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customer service News

PNB Aims to Revolutionize Customer Service and Expand Retail & Farm Lending for a Brighter Future

Sarah Mitchell 31 Mar, 2025

Punjab National Bank (PNB) is enhancing customer service and focusing on retail, agriculture, and MSME lending under CEO Ashok Chandra. Initiatives include a QR code feedback syste...

Business

Santander UK Announces Major Workforce Reduction: 750 Jobs at Risk

Michael Lee 19 Mar, 2025

Santander UK plans to lay off 750 employees as part of a strategy to close 95 branches, aiming to modernize its network to 349 branches by June 2025, including various service mode...