US Financial Giant Expands Global Footprint with Hyderabad GCC

US-based Citizens Financial Group has inaugurated its first Global Capability Centre (GCC) in India, located in Hyderabad, through a strategic partnership with Cognizant. This move marks a significant step in Citizens' strategy to enhance its technological capabilities and reduce third-party dependencies.

A Hub for Innovation and High-Value Jobs

The new GCC, situated within Cognizant's Hyderabad campus, is set to create approximately 1,000 high-value jobs by March 2026. It will focus on accelerating enterprise tech capabilities, customer experience platforms, data analytics, and product innovation, serving as a core pillar for Citizens' tech modernization efforts.

Strengthening Hyderabad's Position as a Tech Ecosystem

Hyderabad's dynamic ecosystem and world-class talent pool were key factors in selecting the location for the GCC. The initiative is expected to contribute significantly to Telangana's ambition of becoming a $1 trillion GDP contributor to India's economy, further solidifying Hyderabad's status as a global value centre.

Collaborative Efforts for Future-Ready Solutions

Cognizant will leverage its AI-powered platforms, Neuro and Flowsource, to deliver cutting-edge solutions in cloud, data, cybersecurity, and intelligent automation for the Citizens GCC. This partnership underscores a shared vision to redefine the future of financial services through innovation.