Serko's Strategic Expansion into India

New Zealand-based travel technology company Serko has announced the opening of its Global Capability Center (GCC) in Bengaluru, India. This new center is set to play a pivotal role in developing innovative products that leverage generative AI, aiming to automate maintenance and enhance product efficiency.

Investment and Vision

CEO Darrin Grafton, during his visit to India alongside a delegation led by New Zealand's Prime Minister Christopher Luxon, shared insights into the company's mission. Serko plans to invest $100 million over the next year to advance its technological capabilities, focusing on automating maintenance processes and exploring how generative AI can improve their travel tech solutions.

Commitment to Innovation

Serko is committed to keeping its development work in-house, shunning the outsourcing model. The Bengaluru center will spearhead research into generative AI, aiming to revolutionize the way corporate travel is booked and managed through its cutting-edge solutions.