Online Banking Services Disrupted Across Major UK Banks

Customers of several leading UK banks faced significant disruptions in online banking services on Friday morning, coinciding with payday, which left many unable to access their funds. The issue was widely reported on the service outage tracker Downdetector, with Lloyds Bank, Halifax, Bank of Scotland, TSB, Nationwide, and First Direct among the affected institutions.

Impact on Transactions and Customer Services

Nationwide has confirmed delays in processing some payments, although direct debits and standing orders were not impacted. The bank reassured customers that all transactions are in a queue and will be processed shortly. First Direct also reported issues with its online and mobile banking platforms, affecting payment services.

Efforts to Resolve the Issue

Lloyds Banking Group, the parent company of Lloyds Bank, Halifax, and Bank of Scotland, has issued an apology for the inconvenience caused and is actively working to fix the problem. Similarly, TSB is making efforts to restore its services to normal.